reNewed is certified as a Safe E-retailer
A confirmation of high credibility
Press Release
Stockholm, 2023-10-19
We are pleased to announce that reNewed is now the proud holder of the Trygg E-handel certification, a quality seal that confirms our commitment to offering a safe and reliable e-commerce for all our customers. By meeting all the requirements for the certification, we demonstrate that we adhere to the highest standards in e-commerce.
The Trygg E-Handel certification is run by Swedish Trade AB and is a well-known symbol in the Swedish e-commerce sector. It ensures that an online store complies with specific requirements in areas such as company information, customer service, product information, delivery, complaints, refunds and much more.
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"Being certified as Safe E-Trader is a confirmation of what we work with every day, to always deliver the highest quality for our customers at renewed.se. It is also a security for our customers that we meet all requirements and that they can shop safely in peace and quiet." Benjamin Kibebe, CEO |
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With this certification, we want to confirm to our customers that, among other things, we:
- Provides complete and transparent information about our company and our products.
- Offers fast and reliable customer service.
- Maintains high standards regarding product information, pricing and payment.
- Follows strict rules for marketing and offers.
- Maintains clear and fair conditions for purchase and delivery.
- Provides clear information about right of withdrawal, complaints and guarantees.
- Has effective procedures for reimbursement.
- Offers alternative dispute resolution mechanisms for our customers.
Our journey as an e-commerce operator has always had the customer at the center, and the certification is proof that we are a safe and reliable e-commerce. We will continue to work for the customer in all aspects of our business and look forward to giving our customers even more reasons to trust us.
Our goal is to offer high-quality products at affordable prices, while striving to reduce waste and contribute to a more sustainable world.
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About reNewed reNewed is a Swedish company that specializes in selling affordable used and refurbished mobile phones, smartwatches and tablets. We are a Stockholm-based company and have over 30 years of combined experience in the industry. |
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About Secure E-Commerce Trygg E-Handel is a certification for e-traders that guarantees that they follow a set of standards and requirements that ensure a high level of customer service and security for consumers. The certification is run by Svensk Handel AB and helps create trust between e-tailers and their customers. |
Press Contact
Renewed AB, Stockholm, Sweden
Email: kontakt@renewed.se
Phone: +46 08-25 05 64
