See the difference in our condition and we grade used mobiles

Choosing the right condition when buying a used phone can be difficult. That's why we've made it easy to understand what our different conditions mean. All phones are thoroughly tested and work equally well regardless of condition. The difference lies in the cosmetic appearance and in some cases the battery health, which also affects the price. The more visible signs of use, the lower the price you get. In the video below, we show you what our different conditions actually look like in real life, so you know exactly what to expect.

🎥 Watch the video here:   

Our condition in brief

New
A product with very minor signs of use, such as minimal micro-scratches that are only visible upon close inspection. Battery health between 90 and 100 percent. Full functionality equivalent to a new product.

Excellent condition
A product in very good condition and of a high standard. May have minor visible signs of use such as small scratches or light scuffs on the frame. The screen may have minor scratches but no marks that affect use. Battery health between 80 and 100 percent. Full functionality equivalent to a new product.

Good condition
A well-functioning product with more obvious signs of use. May have visible scratches, scuffs or minor marks. The screen may have several scratches but no cracks or serious damage. Battery health between 80 and 100 percent. Full functionality equivalent to a new product.

OK condition
A product with clear cosmetic signs of use such as deeper scratches, noticeable scuffs or dents. The screen may have several scratches but is fully functional. Battery health between 80 and 100 percent. Full functionality equivalent to a new product.

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No matter which condition you choose, you will receive a mobile phone that works perfectly and is carefully checked by our technicians.

We always check this before sale.

• "Find My iPhone" is turned off
• That the device is not operator locked
• Bluetooth
• Wifi and motherboard control
• Battery health
• Touch screen
• Display
• Cameras
• Headphones and speakers
• Microphone
• All buttons
• Call function
• Charging input

With us at reNewed You always get a 2-year warranty, 1–3 day delivery and a 30-day money-back guarantee.