Privacy Policy

Personal data manager

Renewed AB, organization number: 559202-7436, strives to protect and respect your privacy. We will be open about what information we collect and why, and we will protect it as securely as possible. We act as a personal data controller in accordance with the General Data Protection Regulation (GDPR). Visit  www.datainspektionen.se if you want to find out about GDPR and its meaning. 

This policy (together with our general terms and conditions for the website (renewed.se) and other documents referred to therein) forms the basis for our processing of personal data that we collect from you or that you provide to us. It is important that you as a customer know how we process your personal data and in the sections below we explain how we use and process your personal data. By visiting renewed.se you approve and consent to the practices described in this policy.

In addition to being responsible for the personal data that we receive from our customers, we are also responsible for the personal data that we receive from our partners, therefore these are also part of the register.

This privacy policy applies to Renewed AB websites and which are operated within Renewed entities in a country within the European Economic Area (EEA).

Note that this privacy policy only applies to those registered in Renewed AB's personal register.

Information we may collect from you

When you register to use our website or contact us by email, you may provide us with information, search for products, place orders on the website or participate in other social media functions on the website. The data can be your name, address, e-mail address, phone number, credit card details, IP address, data from browsers, the time of the visit and other personal description.

Data collected from the website is saved on our servers in connection with the visit.
Information or data is also obtained from other service providers, if it is possible and if it is consistent with the set rules.

Cookies

Our website uses cookies to distinguish you from other users on the website. That way, we can give you a better experience when you visit the website, while also giving us the opportunity to improve our website.

You have the option to prevent such cookies from being placed in your browser. Most modern browsers (Google Chrome, Mozilla Firefox, Internet Explorer, Safari) are set to accept cookies automatically, but you can choose to change the settings so that cookies are not accepted. For example, read more about cookie settings if you use Google Chrome.

The disadvantage of deactivating cookies in your browser is that the website will not function optimally. The purpose of most of the cookies we use is to ensure the website's functionality, for example for the website to be able to remember what you have put in the shopping cart.

Renewed AB also uses other tools such as Google Analytics and other analysis tools. We use the information we collect from these tools to improve Renewed AB's services. You can find more information about Google Analytics at Google Analytics websites. You can prohibit Google Analytics from collecting information by loading the Google Analytics opt-out add-on in your browser.

marketing

When you consent to our marketing, for example by subscribing to our newsletter, we collect your contact details. This data is based on your consent and is used to send you marketing emails. You can end the subscription whenever you wish, either via the email link or by contacting us. When participating in campaigns or competitions, specific data is also collected, with the aim of managing the campaign or competition.

Third-party vendors, including Google, use cookies and/or device identifiers to serve ads based on someone's previous visits to the website.

You can opt out of Google's use of cookies or device identifiers by changing Google's ad settings. 

Use of Meta's Pixel

We use Meta's pixel on our website to understand how visitors interact with our website and to measure the effectiveness of our advertising campaigns. Meta's pixel collects information about the visitor's activities on our website, such as which pages they visit, how long they stay and what actions they take.

Meta's pixel can combine the information it collects with other data from Meta to give us insights about our target audience and to help us create more relevant marketing campaigns.

For more information on how Meta uses data from its pixel: This is how Meta's pixel works

If you wish to avoid being tracked by Meta's pixel, we recommend that you visit Meta's ad preferences settings:

Meta's ad preferences 

Use of data

We use the information we have about you in the following ways:

  • To manage and develop our relationship with our customers, as well as to provide them with the information, products and services our customers request from us.
  • To provide our customers with information about other goods and services similar to those they have already purchased or inquired about.
  • To enable interactive interaction with our customers.
  • To notify you of changes to our service.
  • We only keep your personal data for as long as is necessary for the purposes for which we collected it, including to comply with any legal or accounting or reporting requirements.
  • marketing

Transfer to countries outside the EU/EEA

If we use subcontractors that are established outside the EU/EEA, we ensure that the processing takes place according to a protection equivalent to that which applies within the EU/EEA, for example through the use of the EU's standard agreement, Privacy Shield in the case of the USA or other corresponding regulation.

Disclosure of personal data

We have an obligation to share information with government bodies such as authorities, the tax agency, the privacy protection authority or with other bodies that by law require access to this information. We may also share personal data about customers with eligible service providers, business partners or suppliers. The agreements we have with our partners contain commitments where they are expected to limit the use of personal data according to the guidelines of this privacy policy.

We can share personal data with third parties outside the Renewed AB organization in accordance with the above-mentioned grounds when we have the data subject's consent. The customer can withdraw their consent to share their personal data at any time.

Your rights

You have the right to request access to the personal data we process about you. You have the option to request that we correct incorrect information we have about you and that we delete personal data. We try to accommodate requests for deletion to the greatest extent possible but may in some cases decide to keep them if there are important reasons for this. This may include the fact that information must be saved for documentation reasons or other requirements.

You can contact us at any time if you have objections to how we use your personal data and have restrictions when the personal data is incorrect. You can also request to have your personal data transferred to a third party.

Contact us if you wish to exercise any of the rights described above. We may need to request specific information from you in order to confirm your identity and ensure your right to access your information. This is a security measure to ensure that your details are not disclosed to any person who is not entitled to receive them. We may reject your request if they are unjustified and if there is no basis for doing so.

Changes to the privacy policy

Any changes we make to our privacy policy will be posted on the website and in some cases notified by email.

Contact

If you have questions or concerns about this privacy policy, you are welcome to email kontakt@renewed.se

You have the right to lodge a complaint with the relevant supervisory authorities at any time if you object to our approach to how we process personal data.